I
lost my Instruction Book where can I find a new one?
Check www.gpx.com/store/pg/27-Product-Support.aspx . Go to the page that features this
model and click on the Downloads tab.
How do I
set up my mp3 player to receive my music files?
- Attach a
USB cable from a USB port on your computer to the mini USB input on the bottom
of your mp3 player.
- If you
are using Windows XP or Vista, make sure that
the player is in the Media Transfer Protocol (MTP) mode. This can be done by
pressing the MENU button. This button is located on the top of your mp3
player. Open Windows Media Player 10 or
11 and follow the directions for transferring (synchronizing) music. If you have Windows Media Player 9 on your XP
machine, upgrade to Windows Media Player 10 or 11. This can be done by visiting
www.windowsmediaplayer.com.
- If you
are using Windows 98SE, Windows ME, or Windows 2000, you will only be able to
transfer music using the USB transfer mode (unlabeled on the MW338B). Open Windows Media Player 9, and follow the
directions for transferring (synchronizing) music.
- If you
have version 9 on Windows 98SE or Windows ME, you will need to visit the Download Center for updated drivers.
How do I
transfer music files into my player?
If you are using Windows XP or Vista with Windows Media Player 11, you will need to
follow these instructions.
Note: You will
be able to download purchased/subscribed songs to the unit.
- Start Windows Media Player 11 and then
connect your unit to your computer. If
you have not set up synchronization between your computer and this device, the
Device Setup Wizard starts.
- In Device Setup - Configure Sync, write a
name for your mp3 player.
- Click Finish. The window closes and the Sync feature in the
Player is displayed.
- Select the Library option. On the right pane select Sync List.
- From the left pane you can select the
Play List or Library and you will see the content songs in the center pane.
- Select the songs form the center pane,
drag-n-add them to the Sync List.
- Click the Start Sync button on the Sync
List pane.
- Repeat steps 4-7 for any other items that
you want to copy to your unit.
If you are using Windows XP with
Windows Media Player 10, you will need to follow these instructions.
Note: You will
be able to download purchased/subscribed songs to the unit.
- Start Windows Media Player 10 and then
connect your unit to your computer. If
you have not set up synchronization between your computer and this device, the
Device Setup Wizard starts.
- In the Device Setup Wizard, select
Manual.
- Click Finish. The wizard closes and the Sync feature in the
Player is displayed.
- Select the Library option. On the right pane select Sync List.
- From the left pane you can select the
Play List or Library and you will see the content songs in the center pane.
- Select the songs form the center pane,
drag-n-add them to the Sync List.
- Click the Start Sync button on the Sync
List pane.
- Repeat steps 4-7 for any other items that
you want to copy to your unit.
If you are using Windows 2000,
Windows 98/98SE and Windows ME with Windows Media Player 9, you will need to
follow these instructions.
Note: You will
not be able to download purchased/subscribed songs using Windows Media
Player 9 to this unit. You need Windows
XP with Windows Media Player 10 to do that.
You will be able to download regular MP3/WMA songs.
- Start Windows Media Player 9 and then
connect your unit to your computer.
- Click Copy to CD or Device
- In the Items to Copy pane, in the
drop-down list, click the play list, category, or other items that you want to
copy.
- Clear the check boxes next to any filed you
do not want to copy.
- In the Items on Device pane, in the
drop-down list, click the device that you want to copy files to.
- Click the Copy button.
- Repeat steps 2-5 for any other items that
you want to copy to your unit.
What is the
difference between the USB and MTP mode?
- The USB
mode (unlabeled on the MW338B) uses a file transfer class called the MSC (Mass
Storage Class). This was developed as a way for files to be transferred onto an
external drive such as a flash drive or an external hard drive.
- In this
mode, your mp3 player will look and function like an external hard drive in
that it will appear in My Computer as a separate drive. This transfer class is
not very specific to the transfer of media files so the MTP (Media Transfer
Protocol) was introduced.
- The
difference with media files, specifically music files, is that they demand much
more management.
- Downloading services can require special licensing and a limit on the number of
playbacks a music file can have.
- The acquisition,
restoration, updating, and backing up of these licenses as well as
compatibility issues with file type and compression ratio within these digital
music players demanded a more user-friendly and functional approach to file
transfers.
- For this
reason, you will need to have Windows Media Player 10 or 11 available on your
computer to utilize MTP.
- Those with
Windows Media Player 9 on their Windows 98 SE, Windows Millennium Edition, and
Windows 2000 operating system will need to update using our Download Center.
- We
recommend the use of MTP over MSC (the USB mode on your player) because it is
more specific to the transfer of music files. To change this setting, press the
power button on your device once it’s connected to the computer until the USB
icon disappears.
Why am I unable
to listen to my music files?
Make sure when
you rip a music CD that your music is not copy protected. The RIP function in
your Windows Media Player will allow you to convert the music CDs you have
purchased into either an MP3 or a WMA format.
To adjust the copy protection setting on your ripped music files.
-
Open the Tools tab at the top of your Windows Media Player.
-
Select Options and then select the Rip Music tab.
-
Under this menu, you will be able to choose the type of music file as well
as the quality with which you would like to save the music.
-
Make sure the box next to Copy protect music is left unchecked.
-
Your GPX player has the ability to play music files in both the MP3 and WMA
format. Make sure to use MTP when transferring copy-protected WMA files.
Why am I unable
to transfer music files into my player?
Make sure the
hold switch is not turned to the locked position. If so, adjust the hold switch
to the right, the opposite direction the arrow indicates. The hold switch is
located on the back of your player.
Also, check to see that the files you are attempting to transfer are in
either the MP3 or WMA format.
Why is my
player skipping tracks or reading an error?
- You may
be receiving an error message if you are playing a copy protected music file.
This may occur when you are loading a music file into your mp3 player that has
either been corrupted or it was incompatible to play on your device. Certain mp3 players can sometimes only play
downloaded music from certain downloading services. Part of the agreement with some downloadable
music services can be that even the music that you have purchased can only be
used by a certain number of computers.
Another limitation could be the number of times a music file can be
transferred to certain authorized devices.
Check with your music download provider about possibly updating or
restoring music licenses for purchased MP3s or WMAs.
- Another source of error might be come from the
version of Windows Media Player you are using. If you are using version 9 or an
earlier version, you will not be able to transfer purchased songs or songs that
are being sampled as part of a subscription.
To remedy this, upgrade to Windows Media Player 10.
What if I cannot
troubleshoot an error message?
- You will
need to format your player. This can be done by connecting the player to your
computer using your USB cable.
- Connect
your player to your computer using your USB cable. Within the Start menu,
select My Computer. In the My Computer folder, right-click on the icon
representing your GPX player.
- You will
be given a list of options. One of them will be to Format your drive. Click on
this to erase everything on your GPX player.
- A
warning will pop up to make certain that this is the choice that you want to
select.
- Once
your player is formatted, reload your music files onto your GPX player.
- Open
Windows Media Player. In version 10, open the Sync tab. On the right-hand side,
there will be a listing for GPX audio player.
- Just
above this and to the right are a set of four icons. The icon furthest to the
right represents, “Format storage media.” This icon resembles a pencil. After
formatting, synchronize music to the player.
- In
version 11, open the Sync tab. On the far left column, there should be a
listing for GPX Audio Player. Right-clicking on this listing will result in a
menu containing Format. Select this to erase everything on your mp3 player.
Why is the
use of Windows Media Player recommended?
- We
recommend the use of Windows Media Player because it acts as a filter for what
your MP3 player will have the licensing rights to play.
- If you open the window of your MP3 player and open another window that
contains your music files, you can transfer music files by dragging the icon
that represents a particular music file into the window for your MP3 player.
- However, this method will only copy these files without differentiating
between playable and unplayable music files.
- Windows Media Player will display a synchronization error if the correct
licensing is not in place.
- Contact your music download provider if there is a conflict between what
files should and shouldn't be playable.
How large
of an SD card will I be able to use with this mp3 player?
We
recommend using an SD or an MMC card that has the capacity of up to 4GB. We do
not recommend using cards larger than 4GB.
I have MP3s
or WMAs stored in my computer but they do not appear in the Windows Media
Player library?
If you are
using Windows Media Player 9 or 10, use the following instructions.
- In the
File menu, find Add to Library.
- Within
Add to Library, select Add Folder.
- Select
the folder containing the music files you would like to add to the WMP library.
- Press OK
and the music files located in that particular folder will be added to the WMP
library and sync list.
If you are
using Windows Media Player 11, use the following instructions.
- Move
your cursor to the Library tab at the top of the page.
- Left-click on the Library tab until a menu appears.
- From
this menu, select Add to Library.
- A prompt
will appear on your screen. Make sure that on the Select the folders to monitor
screen My folders and those of others that I can access is selected.
- Under
the Select the folders to monitor screen, select Advanced Options.
- Within
Advanced Options, select Add.
- Select
the folder where your music kept and select OK. The music files located in that
particular folder will be added to WMP’s library.