I lost my Instruction Book where can I find a new one?
Check www.gpx.com/store/pg/27-Product-Support.aspx . Go to the page that features this model and click on the Downloads tab.
How do I save photos to my digital photo frame?
1. Make sure you are at the main menu by pressing the MENU button until you see listings for Card, USB, Favorite, Clock, Calendar, and Setup.
2. Choose whether you want to copy photos from an SD card or a USB flash drive.
3. Once you have selected either Card or USB, press Enter.
4. In the resulting menu, select Edit. You will then be taken to a directory of the folders and files stored on your SD card or USB device.
6. As you scroll up and down through the JPEG files, press the RIGHT button on the directional keypad. This will place a checkmark to the side of every photo you wish to copy.
7. Once you have all your JPEGs selected, press the MENU button.
8. Select Copy to save all the selected photos to the photo frame's internal memory. They can be viewed by selecting Favorites in the main menu.
Why am I unable to add photos using my computer?
• The PF728 cannot be connected directly to a computer. The USB port on the side of digital photo frame is meant to be connected to portable hard drives like thumb drives or card readers with USB plugs.
• The other input for this frame is the cartridge slot on the back of the device. You are able to insert SD, MMC, MS, or XD cards into this cartridge slot.
• These are the same memory cards you would insert into most digital cameras. JPEGs and MP3s can be loaded onto these external devices and inserted into the PF728.
How do I save photos to my digital photo frame?
• From these devices, photos can be saved in the internal memory of the picture frame using the Edit function.
• With a card or flash drive inserted, press Menu. Select Picture, and within this folder select which storage device your photos are stored. This will open a list of photos stored on your external device.
• Scroll up and down through your photos. On the photos you want to save to the internal memory of the digital photo frame, press the Right directional key. A checkmark should appear to the right of these photographs.
• When you have finished selecting which photos you wish to save to the frame, press the Left directional key and select the memory device to which you want to save this photo.
• Press ENTER after selecting MEMORY. This will take you to a screen which will display all the pictures you have stored on the internal memory of the photo frame.
• Press the MENU button, and scroll down to the icon resembling a folder.
• Press ENTER when this folder is highlighted. After this, the photos should be saved internally. They can be accessed by entering the Favorites mode within the main menu. A slide show of your added photos will then be displayed.
How many photos can I save to my digital photo frame?
• The size of the internal memory within the photo frame is 512 MB. The size of a JPEG depends on the resolution of your digital camera or photo scanner setting.
• An average size for a digital photograph can be around one or two megabytes, depending upon the resolution.
• Expect the internal memory of the device to hold around 400 photos, depending upon the size of your JPEG files.
Why am I unable to play certain files?
• Check to see that the photos are in JPEG format and the music is in MP3 or WMA format.
• See if there is any difference if you attach the thumb drive before you power the picture frame ON as opposed to inserting it while it's already powered ON.
• Also, check the thumb drive for any copy protection or password protection. If there is any security software built into the thumb drive itself, this may cause a conflict or inability for those files to be read.
• Refer to the instruction manual of the flash drive for further details on disabling such protection.
How do I play video files on my digital photo frame?
• This picture frame will play MPEG level 4 video files in the file format avi or mpg.
• There are avi converters available on the internet in the case that encoding video directly in this format is inconvenient.
• Also, for smooth playback, we recommend keeping the video data rate at around 300 kbps.
• Video files encoded at around 900 kbps and above can be too much for the picture frame to process per amount of time.
How do I return my display to the English language?
• It may be possible to inadvertently change the language setting. Within the main menu, select the Setup menu which resembles a cog.
• Within this Setup menu, the first sub-menu you can enter is the Language Set menu which is marked with an icon that resembles a book and has abc written across it.
• It's possible to enter this menu, and set the display language to Chinese by pressing the right directional key twice. This happens because the right key is also used as a select button.
• You can change this back to the English language by selecting Setup (the cog icon) from the main menu, and then select Language Set (the abc icon). A box will appear around the top-most language selection which is Chinese.
• The English language is the second from the top so move the cursor down once and press ENTER or the right directional key. The order is Chinese, English, Dutch, French, and Spanish.
How do I control what originally appears on my frame when I power the device ON?
• Within the main menu, select the Setup menu. The fifth setting down from the top is the Initial Power ON selection. This resembles two light switches.
• This is the menu that provides control over what you would want to play when the device is powered ON. The choices are Mode Select, Calendar, Picture, Music, Movie, and Edit.
• The Mode Select takes you to the main menu at startup, and the Edit selection allows you to edit the list of items stored on your frame's internal memory.
• Press the right directional key for any photos you may want to delete.
• Press the MENU button, and a series of three icons will appear on your screen.
• Select the icon that resembles a trash can to delete the selected photos.
How do I control the order in which my photos, music, and videos play?
• There is a REP button on your remote capable of changing the playback of your music to Standard, Dir Repeat, or Repeat One.
• The Standard mode will play all of your music files once, and then stop playback after the last song on the playlist has played.
• The Dir Repeat mode will play every song on the selected storage device, and then start playing from the beginning after the last song on the playlist has played.
• The Repeat One mode will play the same song you originally selected until you change the playback setting, press STOP, or power the device OFF.
• This REP button does not control the order of how photos or videos are played.