How do I set up my
mp3 player to receive my music files?
- Attach
a USB cable from a USB port on your computer to the mini USB input on the
bottom of your mp3 player.
- Using
Windows XP or Vista, make sure that the
player is in the Media Transfer Protocol (MTP) mode. This can be done by
pressing the M button. This button is located on the top of your mp3
player. Open Windows Media Player
10 or 11 and follow the directions for transferring (synchronizing)
music. If you have Windows Media
Player 9 on your XP machine, upgrade to Windows Media Player 10 or 11.
This can be done by visiting www.windowsmediaplayer.com.
- If you
are using Windows 98SE, Windows ME, or Windows 2000, you will only be able
to transfer music using the USB transfer mode (unlabeled on the
MW338B). Open Windows Media Player
9, and follow the directions for transferring (synchronizing) music.
How do I transfer
music files into my player?
If you are using
Windows XP or Vista with Windows Media Player
10 or better, you will need to follow these instructions.
Note: You will be able to download
purchased/subscribed songs to the unit.
1. Start Windows
Media Player and then connect your unit to your computer. If you have not set up synchronization
between your computer and this device, the Device Setup Wizard starts.
2. In Device Setup
- Configure Sync, write a name for your mp3 player.
3. Click
Finish. The window closes and the Sync
feature in the Player is displayed.
4. Select the
Library option. On the right pane select
Sync List.
5. From the left
pane you can select the Play List or Library and you will see the content songs
in the center pane.
6. Select the songs
form the center pane, drag-n-add them to the Sync List.
7. Click the Start Sync
button on the Sync List pane.
8. Repeat steps 4-7
for any other items that you want to copy to your unit.
If you are using
Windows 2000, Windows 98/98SE and Windows ME with Windows Media Player 9, you
will need to follow these instructions.
Note: You will not be able to download
purchased/subscribed songs using Windows Media Player 9 to this unit. You need Windows XP with Windows Media Player
10 to do that. You will be able to
download regular MP3/WMA songs.
1. Start Windows
Media Player 9 and then connect your unit to your computer.
2. Click Copy to CD
or Device
3. In the Items to
Copy pane, in the drop-down list, click the play list, category, or other items
that you want to copy.
4. Clear the check
boxes next to any filed you do not want to copy.
5. In the Items on
Device pane, in the drop-down list, click the device that you want to copy
files to.
6. Click the Copy
button.
7. Repeat steps 2-5
for any other items that you want to copy to your unit.
What is the
difference between the USB and MTP mode?
• The USB mode uses a file transfer class called the MSC
(Mass Storage Class). This was developed as a way for files to be transferred
onto an external drive such as a flash drive or an external hard drive.
• In this mode, your mp3 player will look and function like
an external hard drive in that it will appear in My Computer as a separate
drive. This transfer class is not very specific to the transfer of media files
so the MTP (Media Transfer Protocol) was introduced.
• The difference with media files, specifically music files,
is that they demand much more management.
• Downloading services can require special licensing and a
limit on the number of playbacks a music file can have.
• The acquisition, restoration, updating, and backing up of
these licenses as well as compatibility issues with file type and compression
ratio within these digital music players demanded a more user-friendly and
functional approach to file transfers.
• For this reason, you will need to have Windows Media
Player 10 or 11 available on your computer to utilize MTP.
• Those with Windows Media Player 9 on their Windows 98 SE,
Windows Millennium Edition, and Windows 2000 operating system will need to
update using our Download
Center.
• We recommend the use of MTP over MSC (the USB mode on your
player) because it is more specific to the transfer of music files. To change
this setting, press the power button on your device once it’s connected to the
computer until the USB icon disappears.
Why am I unable to
listen to my music files?
Make sure when you rip a music CD that your music is not
copy protected. The RIP function in your Windows Media Player will allow you to
convert the music CDs you have purchased into either an MP3 or a WMA
format. To adjust the copy protection
setting on your ripped music files.
1. Open the Tools tab at the top of your Windows Media Player.
2. Select Options and then select the Rip Music tab.
3. Under this menu, you will be able to choose the type of music file as well
as the quality with which you would like to save the music.
4. Make sure the box next to Copy protect music is left unchecked.
5. Your GPX player has the ability to play music files in both the MP3 and WMA
format. Make sure to use MTP when transferring copy-protected WMA files.
Why am I unable to
transfer music files into my player?
Make sure the hold switch is not turned to the locked
position. The hold switch is located on the side of your player. Also, check to see that the files you are
attempting to transfer are in either the MP3 or WMA format.
Why is my player
skipping tracks or reading an error?
1. You may be receiving an error message if you are playing
a copy protected music file. This may occur when you are loading a music file
into your mp3 player that has either been corrupted or it was incompatible to
play on your device. Certain mp3 players
can sometimes only play downloaded music from certain downloading
services. Part of the agreement with
some downloadable music services can be that even the music that you have
purchased can only be used by a certain number of computers. Another limitation could be the number of
times a music file can be transferred to certain authorized devices. Check with your music download provider about
possibly updating or restoring music licenses for purchased MP3s or WMAs.
2. Another source of
error might be come from the version of Windows Media Player you are using. If
you are using version 9 or an earlier version, you will not be able to transfer
purchased songs or songs that are being sampled as part of a subscription. To remedy this, upgrade to Windows Media Player
10.
What if I cannot
troubleshoot an error message?
You will need to format your player. This can be done by
connecting the player to your computer using your USB cable.
1. Connect your player to your computer using your USB
cable. Within the Start menu, select My Computer. In the My Computer folder,
right-click on the icon representing your GPX player.
2. You will be given a list of options. One of them will be
to Format your drive. Click on this to erase everything on your GPX player.
3. A warning will pop up to make certain that this is the
choice that you want to select.
4. Once your player is formatted, reload your music files
onto your GPX player.
5. Open Windows Media Player. In version 10, open the Sync
tab. On the right-hand side, there will be a listing for GPX audio player.
6. Just above this and to the right are a set of four icons.
The icon furthest to the right represents, “Format storage media.” This icon
resembles a pencil. After formatting, synchronize music to the player.
7. In version 11, open the Sync tab. On the far left column,
there should be a listing for GPX Audio Player. Right-clicking on this listing
will result in a menu containing Format. Select this to erase everything on
your mp3 player.
Why is the use of
Windows Media Player recommended?
• We recommend the use of Windows Media Player because it
acts as a filter for what your MP3 player will have the licensing rights to
play.
• If you open the window of your MP3 player and open another window that
contains your music files, you can transfer music files by dragging the icon
that represents a particular music file into the window for your MP3 player.
• However, this method will only copy these files without differentiating
between playable and unplayable music files.
• Windows Media Player will display a synchronization error if the correct
licensing is not in place.
• Contact your music download provider if there is a conflict between what
files should and shouldn't be playable.
How large of an SD
card will I be able to use with this mp3 player?
We recommend using an SD or an MMC card that has the
capacity of up to 4GB. We do not recommend using cards larger than 4GB.
I have MP3s or WMAs
stored in my computer but they do not appear in the Windows Media Player
library?
If you are using Windows Media Player 9 or 10, use the
following instructions.
1. In the File menu, find Add to Library.
2. Within Add to Library, select Add Folder.
3. Select the folder containing the music files you would
like to add to the WMP library.
4. Press OK and the music files located in that particular
folder will be added to the WMP library and sync list.
If you are using Windows Media Player 11, use the following
instructions.
1. Move your cursor to the Library tab at the top of the
page.
2. Left-click on the Library tab until a menu appears.
3. From this menu, select Add to Library.
4. A prompt will appear on your screen. Make sure that on
the Select the folders to monitor screen My Folders and those of others that I
can access is selected.
5. Under the Select the folders to monitor screen, select
Advanced Options.
6. Within Advanced Options, select Add.
7. Select the folder where your music kept and select OK.
The music files located in that particular folder will be added to WMP’s
library.
How can I change the
EQ presets on my mp3 player?
Hold the M button until your mp3 player cycles through the
different EQ settings.
Moments after pausing
a song my mp3 player turns off, how do I turn it back on?
Slide the power switch to the Off position and then slide it
back to the On position.
Can I use DRM files
from a subscription service with this mp3 player?
Yes this mp3 player is DRM 10 compatible and can be use to
load songs from a subscription service.
Your mp3 player needs to be in MTP mode to load DRM content. If your mp3 player reads USB on the display
while connected to the computer press the M button to change it to MTP mode.